Mauldin Man Exposes Public Utility Scam

This story is interesting because the South Carolina public utility head basically admits that they run a scam based on the theory that you don’t keep records of payments to them for more than a few years. From FortWayne.com:

MAULDIN, S.C. — The head of a public utility in South Carolina says he’s amazed someone saved 10-year-old records. Now the chief of the Greenville Water System is set to apologize personally to a customer wrongly accused of not paying two water bills dating to 2001.

The utility sent past-due notices to Randy Massengale of Mauldin. Massengale says he called to say there must be a mistake, but employees refused to believe him and told him to pay up.

Massengale says he put the notices aside until a utility representative came knocking, threatening to shut off his water. But Massengale retrieved his old bank statement and check register, proving he paid a decade ago.

Utility chief executive David Bereskin called the case a fluke and promised an apology.

I believe the first sentence should have read he was annoyed to find that. I’m sure many people have had the same experience but didn’t have the meticulous record keeping of Messengale. Good for him, and a warning for the rest of us. Keep those receipts.

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One Response to “Mauldin Man Exposes Public Utility Scam”

  1. public utility records - UTILITY DOCUMENT – UTILITY DOCUMENT on July 30th, 2011 8:13 am

    [...] Mauldin Man Exposes Public Utility Scam : Greenville DragnetDescription : This story is interesting because the South Carolina public utility head basically admits that they run a scam based on the theory that you don't keep records of payments to them for more than a few years. …http://www.greenvilledragnet.c .. [...]

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